FAQ

Frequently Asked Questions

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1. What does IPTV Box mean ?

IPTV is the shortage of (Internet Protocol Television), With IPTV Box we use internet technology to stream all your TV programs on your TV. SHAM IPTV Arabic Channels Box ( ECTV V12)  uses a broadband internet connection to deliver all your favorite Arabic Channels directly to your home on your TV in HD  without a satellite dish.  Simply plug in your SHAM IPTV Arabic Channels Box ( ECTV V12)   to your home Internet and to your TV, Then just relax and enjoy watching your favorite channels with unbreakable streaming .

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2. What is the difference between regular satellite programming and SHAM IPTV programming?

Satellite programming requires the customer to install a dish at their residence.  SHAM IPTV  offers a unique solution for customers no technician needed you can setup your box easily by yourself . In addition, SHAM IPTV offers much more Arabic Channels than any other satellite service for a lower monthly subscription .

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3. What Makes us different than others ?

Most of the other providers implements a P2P service, which means lower quality in general, and long time to change channels and slow channels buffering . Our service is different in a way that we broadcast using a delivery network that is available all over the world, it does not matter if you live in New York , or in Alaska  you will always get the signal from a server locally in our Area not from Europe as ALL other providers do.

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4. How long does it take for the box to arrive?

Once you have completed your easy and secure online purchasing process in our website, No matter Where do you live in The USA, You will receive your box within a 2-7 days. we will send you an e-mail informing you of the estimated time of arrival, so please make sure that you provide us the right e-mail address when you place your order.

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5.IS it easy to connect the box to my TV?

All you have to do is to connect your SHAM IPTV BOX to the internet (using either WI-FI or Ethernet ) and to directly to your TV .Most common way to connect your TV and set top box is to use an HDMI cable - that will give you the best picture on the screen. However, you can also use the component cable included in the package. Please check out our page about the setup guide .

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6.How does it work?

When you turn on your set top box and your TV, the set top box will receive the TV signal from our servers in The USA . If your subscription has expired, Sham IPTV box will ask you to buy a new code.

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7.I am lost - can you help me?

Of course we can !

Feel free to contact us any time you want :

www.shamiptv.com

toll free : 1-888-315-7426

support@shamiptv.com

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8. What If I am not happy with the service, what is your return policy?

Our company goal is supporting our product and to make our customers 100% satisfied with the service SHAM IPTV provide .So if you’re not totally satisfied with the product or the service, you have one week from the day you receive your shipment to return the product, once we receive the box undamaged  you will be sent a full refund for the box.

Notice: please call us  at anytime You want just to inform us .

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9. Ok, What if I bought your SHAM IPTV box and after a while it stopped working ?

Don’t get worry SHAM IPTV BOX comes with a year warranty, if your box stop working please contact us or call your local seller  , if you have purchased your box directly on our website make sure you give us a call, in order for us to help and make sure it’s a technical malfunction .

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10. what if my Sham IPTV Box stopped working after the warranty expired ?

 Don’t be worry our technical support team goal is to repair customers boxes with the minimum time and cost .

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11. How can I track my order ?

After pacing your order online , you’ll get an automatic mail providing you with the tracking number of your shipment, please always allow 24 hours for the tracking information to appear before contacting customer service, that because  the tracking information will only be available after that the package has passed the first sorting center.

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12. what internet speed I need to get my box working good ?

Our boxes work with 2 Mbps internet speed (8.0 Mbps or higher is recommended ) .

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13. How do I know if my box works with the internet speed that I have ?

Our boxes work with minimum internet speed, most of internet provider in The USA provide at least 10 Mbps internet speed . You can test your internet speed by going to the right side bottom of the home page, you can see  speed test  icon by clicking on it you can test your internet speed .

Or you can just click here SHAM IPTV




 

 

 

 

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The SHAMIPTV™ logo and name are trademarked and fall under the jurisdiction of “Ownership of Materials” section below. All other logos, products, and company names mentioned in the SHAMIPTV™ website are trademarks of their respective owners and subject to their own copyright laws, Foreign or Domestic.


Ownership of Materials:

The information, images, and/or data contained in this website is copyrighted by SHAMIPTV™ and may not be distributed, modified, reproduced in whole
or in part without the proior, handwritten and signed consent of SHAMIPTV™ .

The information, images, and/or data contained in the website I design are copyrighted by their respective owners and may not be distributed, modified, reproduced in whole or in part without prior permission of the website’s respective owner(s).

If permission is given by the website’s respective owner(s) to a third party to distribute, modify, reproduce in whole or in part the information, images, and/or data contained in their respective website retained by me for the design of their website, will only be given through direct correspondence with the website’s respective owner(s)

Website layouts and overall design for the website are copyrighted by SHAMIPTV™. An author tag and credit line (hidden or not) will be noted on each webpage we design.This line cannot be edited or removed unless the overall design or layout of the website or webpage(s) is changed with authorization from the website’s respective owner(s).


Disclaimer:

The website links, and information contained in this website, are subject to change, without notice.


Copyright:

Copyright © 2013 SHAMIPTV™, All Rights Reserved .


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